Everyday life online

1. Download the NHS App from your phone's app store. It is free and made by the NHS.
2. Set up an NHS login. You'll be asked to photograph your passport or driving licence and record a short video of your face, so have one to hand.
3. Once in, tap Prescriptions, then Order a repeat prescription.
4. Tick the medicines you need and choose your pharmacy.
5. You'll get a message when it's ready to collect.

• Find a quiet, well-lit spot with the light in front of you, not behind.
• Open the link you were sent five minutes early so there's time to allow the camera and microphone.
• Prop the phone or tablet up so your hands are free.
• Jot down your questions beforehand, and have your medicines nearby.

1. Go to your bank's website by typing its address yourself, and follow its link to the app. Or search the app store, checking the developer name is your bank.
2. Have your card and account details ready. The app will guide you through proving it's you.
3. Choose a passcode nobody could guess, and turn on face or fingerprint unlock if offered.

• Stick to shops you know, or look up reviews of new ones first.
• Look for the padlock beside the web address, and make sure the address is spelled correctly.
• Pay by credit card where you can. For purchases between £100 and £30,000, the card company shares responsibility if things go wrong.
• Be wary of prices that seem far too good, and never pay by bank transfer to someone you don't know.

1. Download the app of the train company you use most. Any train company's app can sell tickets for journeys across Great Britain, usually with no booking fee.
2. Enter where you're going from and to, and when.
3. If you're 60 or over, add your Senior Railcard for a third off most fares.
4. Choose an e-ticket. It appears in the app, ready to show or scan at the barrier.

Just say the wake word, then speak naturally. A few favourites: