Your fridge sheet: the numbers that matter

Fill this in on screen, print it, and stick it on the fridge or by the phone. Everything you need when something goes wrong, in one place.

An older couple looking at a laptop together at home

Private by design. What you type stays on this device only. It is never sent to My Guide or anyone else. It is saved in this browser so you can come back and change it.

Never write down passwords or PINs on this sheet. Use the family password box for a reminder only, such as "the name of Grandad's first dog".

My important numbers

Name:

My phoneMake and model, e.g. iPhone 13 or Samsung A15

My mobile networkName and customer service number

My broadband and landline providerName and phone number, from your bill

My bankThe number on the back of your card

My GP surgery

My pharmacy

Family or friendName and number

Who helps me with technologyName and number

Family password reminderA hint only, never the password itself

If something doesn't feel right

Stop. Hang up or don't reply. A real bank or company will wait.
Never share a PIN, password or code, or move money to a "safe account".
Call 159 to reach your bank safely (most UK banks).
Scam text? Forward it free to 7726.
Lost money? Call your bank, then Report Fraud on 0300 123 2040.
Want to talk it through? Age UK Advice Line, free: 0800 678 1602.

From My Guide, free help with technology: my-guide.co.uk

Helping a relative? Fill it in together, print two copies and keep one yourself. Our family guide has more ideas.